01233 277101
Many of our customers contact us during stressful situations, including breakdowns, accidents, and unexpected roadside problems. We understand how important clear communication, reliability, and professionalism are when people need help quickly.
The reviews below reflect the standards we aim to deliver on every recovery: prompt response, careful handling, friendly service, and support that helps take the stress out of the situation.
We are proud to support drivers across Ashford and Kent, 24 hours a day, 365 days a year.
Here are some heartfelt testimonials from our valued customers, sourced from their Google reviews.
Having broken down on the M20 in my 1937 Austin Chalfont, I called the RAC, which dispatched Woodlands Rescue.
They were very prompt in attending, loaded my car with care onto their tilt bed and conveyed it to my house.
Then they managed to reverse onto the driveway, which was extremely tight, and went a bit farther to help hand-push it into my garage.
A five-star service.
Fantastic.
Instant pick up and even took the car to the right garage to hopefully save the engine.
Can I say more!!
After a nightmare with the RAC, I decided to pay to recover my motorhome myself.
Andy from Woodlands was simply amazing. Quoted to take my 3.5tonne van 134 miles on a weekend.
Arrived when he said he would. Did the most professional loading I have EVER seen (and I’ve seen lots of vehicle recoveries through my job) and got my van on the truck whilst it was stuck in park with no damage or even risk of damage.
Best money I’ve spent. And we had a great chat in the lorry. For 3 hours!
I cannot recommend the company enough.
These guys, Andy, Alfie and Ty, saved my life today, after being stuck in a mud puddle in the middle of a field for 6 hours.
After many failed attempts by other companies, they came and rescued me, saving the day.
Definitely 10/10 effort
Quick and efficient recovery from the busy M20 yesterday.
Andy was extremely professional and ensured our safety while putting our broken-down car on the flatbed.
Thank you Andy.
Excellent prompt and friendly service, extremely kind, reassuring and helpful in times of car crisis.
We had a great driver and rescue chap called Ray. Would 1000% recommend this company.
Thank you chaps.
Woodlands Rescue really saved the day for me last night after a horrendous situation regarding the RAC.
Eventually, they handed the job to Woodland, and thank god they did.
Ray was absolutely brilliant and a true hero.
I want to give this company 5 stars!
This local rescue company provided truly outstanding service.
Compared to other local businesses, they were quick to answer the phone, clearly explained all the details, gave an accurate quote, and carried out the job perfectly and very efficiently.
Contacted me and updated me on when and how the recovery was going, would recommend them to take care of a recovery, thanks, Andy, crew and customer satisfaction
Woodlands Rescue was very helpful and took great care in loading and storing my car.
When I needed to get my stuff out, he was very understanding and helpful.
If you ever need roadside assistance, try to get him to pick your car up.
Great service! I suffered an irreparable puncture on my motorbike, and after a phone call from
Ray to confirm location, he arrived when he said he would and sprang into action!
Timeframe and repair were really quick.
The guy who attended was excellent and really friendly.
Andy picked up my car on Tuesday.
He kept me up to date on when he would arrive, got the car loaded with no problems, and was a really nice man. Thankyou.
Broke down on the M20, but the recovery driver arrived quickly and got us to safety.
Lovely warm cab and lovely chap.
Fabulous service, arrived in good time from the moment I got a notification they were on their way.
Dropped me off at home, too, and helped empty the car. Would highly recommend.
Andy is professional, quick and polite. He even offered to stop at the services so I could get refreshments.
An absolute gentleman and a good conversationalist.
Driver, Ray, was quick to communicate with me. Always keeping me updated with his ETA.
Happy & helpful when he arrived. Knowledgeable & experienced. He kept me entertained & talking through the whole recovery.
Cannot fault this service at all!! Amazing recovery time and communication, Andy was incredibly funny and made me feel at ease in a stressful situation.
Will definitely recommend in future :)
Amazing service from Andy. Timely, personable, great company and even dropped us off with our luggage.
Couldn’t have asked for more.
Could not fault Woodlands Rescue!
Really efficient and great communication with us. Friendly and reliable company!
Andy was brilliant, made us all laugh and got us where we needed to be safely, highly recommend :)
Andy was lovely and started his day early to rescue my partner, my kids, and me.
He was friendly and professional and drove us reliably to our destination. We hope not to need his services again, but would highly recommend him.
Broke down on the M20 today. Woodlands Rescue Ltd was with me within the hour.
The driver (Andy) was helpful and friendly. Took my vehicle straight to the garage of choice with no problems. 10/10